# FAQ

## What platforms does flomo support?

* iPhone / Android 
* Web / PWA (Win/Mac/iPad)

[Download here](/basic/download.md)

## Do flomo employees have access to my data?

**No.** Any data in our database is protected by technology and rules. As a small start-up, all of our revenue relies on the PRO subscription. Therefore, to provide you an ad-proof and private user experience is important.

* In technology, flomo uses the standard SSL and sets a strict data security standard. You can see details.
* In rules, flomo promises that no users' privacy will be snooped.

you can see our [Privacy Policy](/terms-and-privacy/privacy.md)

## How to export data from flomo

Exporting data is currently exclusive to PRO members, but don't worry, any newly sign-up users will have at least 14 days of PRO membership. You can gain bonus membership through using features.

You can find the Export button at the bottom of the Settings - Account

![](/files/-MgdruqRYOaEuCjyGLqR)

You will be notified when the export is successful, and when you open the flomo homepage, you will see that a new MEMO has been automatically created, containing the download link.

## Low browser cache space

Just follow the instructions

<figure><img src="/files/Nfso3fKeuxzSWvA6ijmj" alt=""><figcaption></figcaption></figure>

## Feedback

We're looking forward to your feedback. [Click here to give feedback.](http://flomoapp.mikecrm.com/n8Q5VtN) Or join our [discord](https://discord.gg/z2wHUKjab2)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.flomo.app/faq.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.