> For the complete documentation index, see [llms.txt](https://help.flomo.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.flomo.app/faq.md).

# FAQ

## What platforms does flomo support?

* iPhone / Android&#x20;
* Web / PWA (Win/Mac/iPad)

[Download here](/basic/download.md)

## Do flomo employees have access to my data?

**No.** Any data in our database is protected by technology and rules. As a small start-up, all of our revenue relies on the PRO subscription. Therefore, to provide you an ad-proof and private user experience is important.

* In technology, flomo uses the standard SSL and sets a strict data security standard. You can see details.
* In rules, flomo promises that no users' privacy will be snooped.

you can see our [Privacy Policy](/terms-and-privacy/privacy.md)

## How to export data from flomo

Exporting data is currently exclusive to PRO members, but don't worry, any newly sign-up users will have at least 14 days of PRO membership. You can gain bonus membership through using features.

You can find the Export button at the bottom of the Settings - Account

![](/files/-MgdruqRYOaEuCjyGLqR)

You will be notified when the export is successful, and when you open the flomo homepage, you will see that a new MEMO has been automatically created, containing the download link.

## Low browser cache space

Just follow the instructions

<figure><img src="/files/Nfso3fKeuxzSWvA6ijmj" alt=""><figcaption></figcaption></figure>

## Feedback

We're looking forward to your feedback. [Click here to give feedback.](http://flomoapp.mikecrm.com/n8Q5VtN) Or join our [discord](https://discord.gg/z2wHUKjab2)
