# FAQ

## What platforms does flomo support?

* iPhone / Android 
* Web / PWA (Win/Mac/iPad)

[Download here](https://help.flomo.app/basic/download)

## Do flomo employees have access to my data?

**No.** Any data in our database is protected by technology and rules. As a small start-up, all of our revenue relies on the PRO subscription. Therefore, to provide you an ad-proof and private user experience is important.

* In technology, flomo uses the standard SSL and sets a strict data security standard. You can see details.
* In rules, flomo promises that no users' privacy will be snooped.

you can see our [Privacy Policy](https://help.flomo.app/terms-and-privacy/privacy)

## How to export data from flomo

Exporting data is currently exclusive to PRO members, but don't worry, any newly sign-up users will have at least 14 days of PRO membership. You can gain bonus membership through using features.

You can find the Export button at the bottom of the Settings - Account

![](https://1819919772-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MfWiViT_w3PUjn7OlwM%2F-MgdqG8VVoqOzN6ouuZJ%2F-MgdruqRYOaEuCjyGLqR%2F%E5%9B%BE%E7%89%87.png?alt=media\&token=cb39f48f-ee69-44aa-aa56-e5fac99e92ab)

You will be notified when the export is successful, and when you open the flomo homepage, you will see that a new MEMO has been automatically created, containing the download link.

## Low browser cache space

Just follow the instructions

<figure><img src="https://1819919772-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MfWiViT_w3PUjn7OlwM%2Fuploads%2Fc1VAo9oARK5nMNtIrCFf%2Fsitedata_en.png?alt=media&#x26;token=dfd2bd42-96d8-4f32-9fb7-88e78affc2cc" alt=""><figcaption></figcaption></figure>

## Feedback

We're looking forward to your feedback. [Click here to give feedback.](http://flomoapp.mikecrm.com/n8Q5VtN) Or join our [discord](https://discord.gg/z2wHUKjab2)